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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very cool T-shirts. Before that, I ordered two gray, this time white. The fabric does not crumple, I really liked it
The goods quickly came, the store is sociable, I will order more. Thank you
The print turned out to be blue, not black, as I thought after viewing the photo. In the rest everything is good and meets expectations.
Synthetic fabric, but for its money looks not bad, the order is satisfied
T-shirt is slightly small, it is worth ordering for 1 size larger. Fabric nice
Excellent T-shirt. Pleasant to the body. Does not shed. The print after several washings did not crack. The size approached.
All is well, the size approached, really a little short. The print is slightly dull, but it's even atmospheric. The material is pleasant, but on the body the T-shirt as if it's constantly trying to crumble, I do not know how to explain it
Synthetics, soft. I ordered 2HL, like L in fact. But the order is still happy.
Corresponds to the photo) The picture is not pasted, the quality is not bad. Take a bigger size if you want a free one.
The goods is very good. At its height 163 took XL, it turned out quite freely, as wanted, the fabric is pleasant, the drawing is accurate, the goods came quickly enough, thank you very much to the store.
Nice T-shirts.
T-shirt of good quality, everything corresponds to the description. May 12 sent (before the Moscow region) May 28 was in my post office, store recommend!!!
T-shirt really liked-the material is pleasant to the body, on my size S ordered XL and came up perfectly, the drawing is really printed. Very happy to buy!
Everything is fine
нормальная футболка
Nice T-shirt!
I order for the second time, these T-shirts. Super! I recommend the store.
The print is good but the jersey fabric has too much polyester for my taste. But for that price it's not bad
Goods as in the picture. I took XL. If you want to take more freely on the size more. The picture is clear, bright. Very satisfied with the order.
Chic T-shirt, the size approached exactly the same, only I would like a bigger picture on a T-shirt, but it doesn't make her any worse. Very quickly delivered.
Мне футболка понравилась. На рост 164 взяла XXL подошла идеально. Ткань хорошая, мягкая, но немного просвечивает, рисунок чёткий и яркий.
Жуткая синтетика. На фото кажется, что футболка из плотной ткани, но на самом деле она очень тонкая и очень тянущаяся, типа материала для купальников. Это немного не то, чего хотелось. Рисунок не наклеен, а как бы отпечатан на ткани, поэтому благополучно пережил стирку, но рассчитывать на долгую носку не стоит. Такой материал быстро потеряет товарный вид и пойдет катышками.
Ткань легкая, воздушная. Не имеет запаха. Принт «врисован» в футболку. Продавца рекомендую.
Не посмотрела, что ткань синтетика, думала придёт хлопок. А так качество пошива хорошее, не приятного запаха нет
Все пришло, ткань не такая как ожидала, на ощупь наподобие купальника. Рисунок яркий, на груди расползся, но не выглядит полупрозрачным. Вообще, чтобы такого не случилось, я заказывала М, чтобы была оверсайз, как на картинке. Не тут-то было, это скорее S. Ждала где-то месяц.