We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hoodie is awesome and it’s very thick. Feels amazing and very comfy. I’m ordering another for my sister.
Exactly as in the description
it’s cute i like it
Love it got it for me n my boyfriend
Sweatshirt top! Quality of course not perfect, but for your money is perfect! The handsome store!
Did a review on my YouTube channel !! Go check it out ! @Urban Era
Very nice hoodie, quality is very nice ;)
Okay soooo I guess the shipment took longer because of the corona outbreak, but it’s pretty decent! Although I would have to say order a size 1-2 higher
be careful, 3XL is like XL so if you want to have oversize order this one
XXL fits like L..
Did not receive the shipment on the correct date. I emailed the supplier and looks like he's super fast shifted it and I are got it within 2 weeks and 1/2,Thank you!
The jacket is nice, warm. It's been a long time, but it's all about the virus. Thank you
Pretty nice hoodie and it arrived in 14 days to Canada during pandemic times. Just make sure to order 2 sizes up!
You guys took two months to deliver my stuff but it still looks nice
It’s exact size not to small or to big. The material is very soft and comfortable.
It’s very cute but tight I recommend ordering a size bigger for women. Also very thick. It also it is basically 100% cotton
super cute ordered one for me and my boo! I ordered a XL just to be safe and I ordered him a large it fits very well.
not leaving a picture but let me tell y’all its legit. I’m one tht likes to do my search before I shop. And when it finally shipped I was more than happy w/ the product. Also very soft ((;. Plan to buy my colors shout out for Chicago.!!
minus the fit ...XXL fits like a medium.
Fitted but arrived late
make sure to size up, the fabric is really light