We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly like description and pictures. Ordered package on March 11th, it was deliverd May 19th.
Everything is super! Recommend!
всё соответствует описанию спасибо продавцу за товар и доставку
The order came quickly, combined with others. Goods as in the description: The color is sent early, the pendant itself on a small magnet
Заказ пришел быстро, объединили с другими. Товар как в описании: цвет отправляется рандомно, сам кулон на маленьком магните
são lindos de ótima qualidade, vieram bem embalados
Bellísimas
Ordered 08.05.2021 took 27.05.21 track was tracked partially. I recommend this product fast shipment and delivery
в примечании попросила положить бежевый или белый вкладыш, прислали коричневый. Так что рандом наше всё. С блёстками надо отдельно заказывать, похоже.
Заказала 1 августа, получила 19 августа 2021 года. Трек-номер отслеживался. Цена 75,97 ₽. Красивый кулон. Благодарю ответственного продавца и желаю всего самого доброго. Рекомендую магазин.
цепочка отличается по цвету, намного темнее
Доставка быстрая трек отслеживался, заказы объединили. Качество хорошее, рекомендую.
1,5 мес до МО. Запаха не имеют. каждого цвета по 2 шт. в подарок положили 2 шт обычные. обычные толше. отлично подошел для кулона дерево Жизни.
The goods are excellent, the pendant is large. Inside the paillette for aromatization, magnetic clasp, thank you to the store.❤& Middot;
Шло очень долго, думала, что уже не придёт. Совушка хорошая. Спасибо.
Товар отличный, кулон большой. Внутри блестяшка для ароматизации, магнитная застежка, продавцу спасибо. ❤️
Супер быстрая доставка. Заказала 7 августа, получила 16 августа в Курске. Подвеска полностью соответствует описанию Продавца рекомендую.
We came quickly, tracked. The size corresponds to the claimed. The colors are bright, very shiny.
пришли быстро,отслеживались. размер соответствует заявленному. цвета яркие, очень блестящие.
Excelente producto, buena calidad y tamaño. Buen regalo.