We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good material feels Solid. A bit heavy. Colour of felt is random, so doesn't match picture. Still Good.
Very beautiful though I thought they would be bigger than others I previously bought, but I assume my mistake because I didn't read the measurements, I still love them. 20 days to Chile well-packed, there was no communication with the store.
Красивый кулон! Достаточно тяжёлый, очень детализированный, смотрится аккуратно и красиво. Внутри был маленький плотный жёлтый диск, подойдёт для пропитки маслом и ароматерапии. Хорошая надёжная цепочка, тоже аккуратная и плотная. Качество очень хорошее, металл не царапается, кулон не цепляется за одежду и узорная часть достаточно плотная и не согнется если случайно придавить. Замочек держится плотно, не шатается и не выпадает, но достаточно легко открывается, дополнительно держится за счёт магнитов. Посылка отслеживалась хорошо, товар пришел быстро. Очень довольна покупкой и магазином, рекомендую продавца
They arrived today and are very nice. I am pleased with the necklaces
Они прибыли сегодня и очень хороши. Я доволен ожерелья
Товар соответствует описанию, цвет такой же. Товар отправили быстро, с продавцом не общалась. Доставка быстрая. Пришло в двух пакетиках и в пупырчатом пакете. Открывается легко, магнит хорошо держит,гравировка чёткая и детализировался. Сам кулон небольшой 2,1 см, цеп достаточно длинная, саму длину можно регулировать. Классный кулон.
Thanks I get there early and it's like this in the picture
Charming diffuser. Small, neat, on a magnetic lock. The chain was replaced by a shorter one. Thank you!!!!
muy lindos pense serian mas grandes pero estan bien son delicados y de buen material igual a la descripcion hermosos ... llegaron en envio combinado muy rapido vienen con cadena y fieltro de aromaterapia
Pretty as described. Fast delivery.
Довольно, как описано. Быстрая доставка.
The product corresponds to the description, the color is the same. The goods sent quickly, with the store did not communicate. Shipping fast. It came in two bags and in a navel bag. Opens easily, the magnet holds well, the engraving is clear and detailed. The pendant itself is small 2,1 cm, the shop is quite long, the length itself can be adjusted. Cool pendant.
Beautiful pendant! Quite heavy, very detailed, looks neat and beautiful. Inside was a small dense yellow disc, suitable for impregnation with oil and aromatherapy. A good reliable chain, also neat and dense. The quality is very good, the metal does not scratch, the pendant does not cling to clothes and the patterned part is dense enough and will not bend if accidentally Press. The lock holds tightly, does not shake and does not fall out, but it is easy enough to open, it is additionally held at the expense of magnets. The parcel was tracked well, the goods came quickly. Very satisfied with the purchase and the store, I recommend the store
Very beautiful, good quality, thank you!
Очень красиво, хорошее качество, спасибо!