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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
К товару вопросов нет. Все отлично! Но общение и отношение продавца… я разочарована. Не отвечал на сообщения, долгая доставка и долгое оформление. Ждала почти 1,5 месяца
Excellent fast shipping and I arrive all very well
Excellent rings
Качество норм)
todo 10/10 y llego rapidou =)
The ring is cool, everything is fine. In order not to oxidize, I coated with varnish colorless
Ring top, and thin unfortunately dropped in the sink. Ordered still the same
Rings Super! The daughter is happy!
Sympathies. I thought on the middle and index, but no, only on the unnamed. Also beautiful...
Relatively comfortable, it is difficult to adjust the size, the rings were oxide after literally 2 hours of wear with the store did not communicate
It's fine.
Delivery is fast, the quality is worth its money, the size can be picked up any
Stunning rings, came on time, very fast
Good, but small for everything clings
Excelente producto.
The goods did not come, but the money was returned
Well, it's good that they diverge and so they are small to me
It came after 3 months, a little paint slept, and so in principle I'm happy.
The first rings that do not fall off me from Alika, like
I really liked it, it sits very beautifully on my hand. Everything is super
Cool rings, but leave a green color on the skin
The goods came quickly. Everything corresponds to the description.
Cool rings for such money!
Cool
Quickly erased and rusty color