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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
32 reviews
100% of buyers enjoyed this product!
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Not very bright drawing. Synthetics. took as an oversize.
The t-shirts are a bit fair to me but it was my mistake to select the size. The material is excellent. Highly recommended
T-shirt just super!!! The fabric is not an ordinary thin elastane, but some kind of dense, even with a small percentage of cotton. Similar fabric from my husband on the original t-shirt from armani. The model is also unusual, wide, but not long, i'm delighted. Print is not sticker, but printing, bright, no defects. Delivery to the door sdecom, about 2 weeks to the samara region. Be sure to order more with another print. Definitely 5 stars.
I ordered an XL and it’s large but I love the overall size, it’s super soft and comfy, would definitely buy again ..
Good t-shirts, nice material, cut is also very decent, the threads do not stick out, the print is bright. Come quickly, too.
Fabric is really soft, but the size is slightly too small. I normally wear a large and after reading everyone's reviews I ordered XL. Now I think I should have ordered XXL.
I love it, i bought the l because i like them to stay wide and it's perfect
Nice material
It's very cool, the print is well done. As for sizes, this is an xxl and i would say that in spain it would be something between an m and an l, it doesn't get to be tam big as an l. the t-shirt fabric is not cotton or as well as the stores, it's kind of sporty.
A little small.
Quickly came, but a little small
Synthetics. However, cotton and not promised
not cotton, is synthetic
I wanted it to be oversized - I am a xs 100 pounds and got a xxl - good thing i did bc its barely oversize!!! Order up a size for sure . Other than that i absolutely love it
Growth 180 Weight 56
very cool
Ask for one more size they wear, i'm l and i ordered xl, so it fits perfect
Fast
Synthetics. It will be very hot in the summer. Took size m
Looks great, it's soft and it arrived fast
Not cotton, but in my 46 xl sat well and the pattern is worth it. And sdek was delivered. Beauty
tee shirts are ok
It took very little to arrive, excellent material and stamping, i stay perfect, if i had to order one more size since they're small but i'm m and i'm fine
I ordered a size larger then the previous one i ordered, but this turned out to be even smaller. Very strange?!?
nice