SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Spectacular! Recommended
Miracle skirt!!! The color is rich, beautiful. The height of 165 is just below the middle of the calf. Perhaps i will order in a different color.
Beautiful. Very satisfied with the material, color, seams and shape.
Super! I recommend!
I really liked the skirt! At the waist 60 came up. At a height of 169 m length to the middle of the calf. I will wear in autumn and winter with pleasure.
Chic skirt under suede. Dense fabric, there is a knitted lining. A little crumpled, but as the girls write, you need to wash and hang neatly. In real life, the color is slightly lighter than in the photo. On the parameters 86-68-90/160 of the village is ideal. The elastic band in the waist does not press. In moscow came in 3 weeks. See my reviews in instagram @ nezhnov4ik
The skirt corresponds to the description, took m-ku on the height of 170, from-68, the length to the middle of the calf. Thank you very much feedback, very helpful when choosing. Came to the moscow time quickly: 12.06 ordered, 25.06 already waited for me skirt at the post office.
Got exactly what/שמתואר... in really satisfied
I did not expect that it would be so good! Quickly and beautifully, i recommend!
Very fast product To moscow 2 weeks. The skirt corresponds to the description. For autumn just right. At the waist 68 cm very tight elastic. Hard pressure. Seller put invisible (hairpins) as a gift
Cute skirt. The store put the gift. Thank you.
The order came very fast, 1,5 weeks before moscow. On the parameters: height 168, 88-70-95 ordered the size l. the skirt came well, i'm about to mid-calf, but as many ladies commented, at the waist a little cramped, i will not say what presses, but straight back to back. Packed was good, the folds are even. I recommend to buy, definitely. In autumn i think to order in a different color.
Skirt cool
20.01.19 ordered, the parcel received 26.02.19. The skirt really liked. Color as the store's photo. The height of 171 cm covers the knee. The parameters 86/75/106 is not bad. The length of the skirts is the same. There's a cobbler. This one in the waist sat perfectly. Well as with shoes/boots, and with sneakers can be dressed. You can combine at least with something-the skirt is universal. The perfect thing for the wardrobe. Perhaps i will order in other colors. Later i will add more photos.
I liked the skirt, it corresponds to the description, i also approached the height of 174.
Tomsk came in 20 days. As a gift the store put two rubber bands, cute) the color matches, the smell is almost no, not crumpled, the seams are good, the edge is not crumpled, soft, in russian 42, the height is 164, the waist 64 village is excellent
Delivery to mo for three weeks, track recovered. At a height of 178 cm, waist 64 cm took the size l.
Super skirt!
Cool skirt, at ot 78 came up perfectly size l. long petticoat, generally good length
Good
Skirt chic! Delivery is less than two weeks, probably the fastest package of all that i ordered. At a height of 165 cm took m, the length to the middle of the shin, as i wanted. The elastic band is certainly dense, at the waist of 72 cm is still tolerable, but if more-it will be very pressing. Merila immediately took from the post office, so there are creases in the photo.
The skirt came quickly, the material is pleasant, the seams are even, the threads do not stick out. The size approached well, the size m for a height of 172 cm in length below the knee. As a gift, the store put the hairpins, which is also nice.
A good skirt, as in the photo and in the description. Heavy nice material, came not crumpled. The height of 175 cm is quite long.
Delivery to st. petersburg by russian post for 2 weeks, the track was tracked. The color is really stunning! The texture is very pleasant, in motion it looks very nice. The seams are not ideal, but everything is fixable. There is a tag with care instructions. At the waist 77 is good. M took tk did not want very long, my height is 160, it turned out to the middle of the caviar. The skirt is sent to the wash, tk chinese smell is there to be. I can't wait to walk her. Ah, yes, rubber as a gift)