We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is my best purchase. Color is beautiful, size is right, delivery is quick. I will buy more. Recomended!
Very beautiful, sin a po'stretto point breast
Amazing, very pretty
I take the second jacket from this store, everything is super! This time i took the size xl to russian 46, and the village is excellent! Before that i took xxl and was too big.
The size is right i order xl size and fits me very good. but the color is not exactly is more dark.
Fabric is so soft. Size fits just right. Color is bright.
Love the color and fabric - bright and soft. Perfect for photo taking.
Carefully sewn, straight equal stitching, color as the picture. Big plus for retailer for fast shipping.
It is really ultra light. Not winter. Degrees at plus 10-13. Very thin, climbs a little fluff. Therefore, if you want a tight down jacket, then this is not an option. In the photo it looks thicker and warmer. M took at 42.
Khaki is like dark cappuccino (depending on lighting it looks a dark and grayish in shade). Sateen surface, not shiny and not sticky on skin. Sleeves ok on rest position, but on movement too short. Actual measures of size M: shoulder 37cm, bust 95cm, waist 86, hips/low waist 94cm, sleeve 58cm, length 59. For my 89/74/96 165cm 60kg on chest fits perfect (snug, not tight), but too wide on waist - not much complementing hourglass figure.. But still a bit tailored on waist. 2 large pockets inside, same fabric. Shipping 2-3 weeks, no smell.
Nice color, soft and light fabric, fast delivery. Keep up good work.
Color is bright. Fabric is soft and ultra light..
The fabric is yummy super light and soft, the model is cute i love it
The jacket is very good. Weightless, good sewing, suitable for warm spring. Thanks to the store for the goods. I will order another one in a different color.
A good jacket-i recommend.
Nice color, good cut, soft material, light and very thin, i think will go to the earliest autumn and late spring, the size perfectly sat on the volume of the chest 98 cm, sleeves at the time, will go to the golf/thin sweater.
The jacket is excellent!!! No smell!! Threads and lines are even!!! I took the size 3hl at 48_50 free,! You can and 2hl, and so excellent!! Quick! Seller thanks!
Very good jacket!!!
Product priyshov shvidko on the second sight 164 cm og 96 took the rosemir hl, pidiyshov, ale mozhna brothers on such paramerti and l will be a good deal more
It's light and soft very cute and i'm coming soon
A good jacket, 48 russian slightly free on a t-shirt
All perfect!
Excellent jacket, fast delivery, responsive store. Thank you very much
smells a bit, but all in all fits the picture
laba.atra piegade.paldies.