We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm fascinated with the product, the truth for the price didn't wait so long but it exceeded my expectations, only he had a little aesthetic detail but that was they don't have a good packing but it doesn't affect very much. I had to go pick up the post office.
Excellent bag, a bunch of pockets, quality 5 +, suitable for dark, special denim clothes!!!
Good bag. There are no complaints about quality. I recommend.
Thank the store, the backpack is excellent. I recommend the seller. Everything is fine and quickly came
The parcel came in normal. The goods are satisfied with everything as indicated. Thank you to the store.
Bit too small
Very good product, I arrive before estimated, cabe All right iPad air 2019
Great handbag! A lot of pockets and a good capacity. Fits even 10 'tablet. The quality of the fabric and seams does not cause complaints.
Excellent handbag, my husband really liked, thanks to the store
Very well made, thread does not stick out anywhere, all zippers work, purchase is satisfied
Superb quality!!! I highly recommend!!!
The product corresponds to the description at 100%
Thank you very much
I’ve had many compliment on it. LOVE IT
Ordered with his wife on the bag, the goods came in time, proper quality all super.
Excellent portfolio quality and comfortable A little heavy for a girl But the purse is not very
Very successful purchase! Made perfectly, everything is very high quality and neat. Good size, material and accessories are excellent. Definitely recommend the product and the store.
Good deal. Seller to recommend
I came very quickly. All as in the description
Thank you very much
Bag, rather a mini backpack of quite good quality. The seams are even, the zippers are reliable. Everything is done neatly. I took a large size. In the grid for the bottle will fit except that 0.5 or 0.6L, liter there is not moisture. Well, the pocket on the strap is narrow, the phone 4.7 * there is not to be worn, vlazit plastic card and another 1 cm in width remains. Inside the backpack comfortable compartments, everything is placed quickly find-you do not have to dig in search of the right thing. I am happy with the purchase.
Very cute and practical plecaczek.