We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful decoration! Looks super! Thank you)
Очень красивое украшение! Смотрится супер! Спасибо)
Милый золотой цвет, не очень толстый, Аккуратная обработка. Легкий, Доставка в течение двух недель. Доставка поддерживается
It is like in the picture. Very nice and good quality Thanks dear.
muy bonito, mide 45 cm sin los broches, la cadena gruesa es de 0.5 cm grosor, el dije colgante es de una reina como en la foto y mide 1 cm, buena calidad. la cadena grande quedaba muy larga así que tuve que ajustarla.
Ordered 18.05.2021 in the ukrmail office, Chernighev doставоeo 09.06.2021. It is packed in a regular navel, but it itself is still in its bag. Looks whole
Заказал 18.05.2021 в отделение Укрпочты, г. Чернігів доставоеео 09.06.2021. Упаковано в обычную пупырку, но сам тово еще в своем пакетике. На вид целое
Delivered on time and the necklace is so beautiful and good quality thank you store
цена соответствует качеству
I love it looks so elegant get it you won’t regret !
Мне нравится, выглядит так элегантно, получите его, вы не пожалеете!
es un collar de doble cadena y un broche hermoso pero yo le saqué el colgante que trae pues parece plástico pintado en dorado. El resto está muy bien por el precio.
lindo eu amei
The goods came very quickly, I'm happy)
Corresponds to the description
Perfeito, muito bonito.
Fast delivery, product beautiful and appears to have quality. Recommend.
Goods as in the picture!!!
Chic, came with another order, I highly recommend
I like my daughter once.
Enjoyed came early, is like the picture
Very good product
Straight plastic plastic, but looks surprisingly good. Cheap and angry, the very thing to add to the everyday image of lightness and variety.