We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is fast, exactly 2 weeks. Chains are good and look beautiful. Plus, that they are all of different lengths and each chain has a separate Buckle (you can wear it separately). But there are also a couple of minuses. The fastening itself is a little flimsy, on the biggest chain the bead is slightly scratched and on a chain with small beads one is not fixed.
I love it, it's too little
Спасибо! Очень красивое нежное колье! Мне понравилось! Заказ пришёл вместе с другими заказами в одной большой посылке, доставка быстрая, трек отслеживался. Благодарю продавца, и желаю от всей души продавцу больше прибыли и процветания магазину!
Очень классно! Пришло за 2 недели в Красноярский край! Советую =)
Цепочка симпатичная. Фото описанию соответствует. Доставка до центра России 12 дней. Трек отслеживался.
Order came quickly quality good
God it's so beautiful ❤️
It takes a month to arrive but it's cute, it's a little thick. But it's cute.
Corresponds to the price
Great Chain, due to come on November 2, and came on October 23, just a super bomb
отличная цепочка,должна придти 2ноября,а пришла 23 октября,просто супер бомба
Just like in the picture, and it's stuck around the neck and very pretty, I love it.
My friend will love!
I'm earlier than the estimated date beautiful xd
Looks Super!!! Very satisfied
Very quickly came, I advise
precioso igual ala foto
очень красивый чокер, сделан аккуратно. в деле ещё не пробовала, но выглядит довольно крепким. бабочка красиво переливается на свету. пришёл быстро
They're beautiful, it came all right and fast
топчик всем советую
quality isn’t top tier, but i already knew it wouldn’t be so it came exactly like it expected it to, super cute thoo
Everything is fine! Came somewhere in 1,5 weeks