We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The color is chic, but the chain is thin, so you need to wear extremely neat, but it looks chic✨✨
Necklace good for its price, all whole, 17 days passed
The chain is made cool: 3 total I counted 7 stars. 1 Star 5-7mm. And the length of the entire chain where it is 44 cm can be adjusted length with the help of 13 rings at the end of the chain (you can look at the last photo)))) and whether to order at all. With the store did not communicate so order if you want :) also the price of the norms (♡Ω♡) Long written, I hope someone will help INST: Mika. _.bo._
ШИКАРНОЕ ОЖИРЕЛЬЕ!!! шло 2 месяца но она прекрасное
Маленькое, миленькое ожерелье . За такую цену можно брать.
Милейшая цепочка . Заказывала для дочьки. Очень понравилось, без брака.
очень красивое ожерелье, пришло быстро. очень качественно, довольна заказом!
A good necklace, the quality is good, it looks beautiful, the child liked it, delivery 2, 5 weeks, the parcel was thrown into the mailbox.
Заказала 3.09, пришло 5.10 цепочка коротковата, но в целом красота)
Украшение очень легкое и почти не ощущается. Цепочка тонкая, боюсь, как бы не порвалась. Но в целом мне нравится товар! Пришело довольно быстро, но скорее всего из за того, что оно было в одной посылке с другим заказами. Бабочки и звезды качественны
Товар соответствует описанию, золотистого цвета, бабочки ровные, замок не сломан. За свою цену хорошая бижутерия. Спасибо за своевременную отправку и быструю доставку.
The parcel did not go long, the purchase is happy with everything and as in the picture. With the store did not communicate
На фото оно не такое красивое, как в жизни, мне очень нравится, спасибо продавцу!
пришло позднее чем надо. хорошая цепочка. бабочка выпала из шарика, но это не проблема, все вернула на место. все хорошо, все красиво. мне нравится
I was pleased, looks decent, like real silver. All butterflies are whole and in place. Thank you very much
Quality is awesome. With stars short. Right under the neck. Just with butterflies longer.
Arrived in 1.5 months, did not break down, beautiful. Look great on tanned you.
Ппц дооолгааая доставка более двух месяцев. Качество за такие деньги отличное.
The chain is very beautiful, made well. delivery fast (2,5 weeks) recommend.