We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The bag is sewn qualitatively, neatly, delivery to Moscow for about 3 weeks, with the study of the pandemic. Packed neatly, as a gift, an elastic band for hair. But it's very thin and flimsy, except for the handkerchief and the phone will not stand anything, it will break, its money (720 rubles) not worth it. I will not recommend, it's everyone's business. If I could get her back, I would.
I liked the bag, light, made of thin leather. sewn neatly. One drawback is the smell, but it quickly weathered. The store sent quickly. The parcel was three weeks before Sevastopol.
Excellent roomy bag!
I liked the bag, good Skin replacement, light roomy, but not Gro Brain, happy
Stinks shrimp Invitation for 14 days to kamenskoe (Dnepr)
Very thin leatherette, but looks neat. Easy, small, but there are many departments. For the summer is a good option. There was a smell after unpacking-a few days on the balcony weathered. I'm happy with the goods for such money.
Very even a decent handbag, roomy, light! Would take this in white, but for some reason there is no on sale
Thank you, I liked it.
Pts thin, straight summer, a little there is a smell, Pts thin handles, for the season is shorter!
Good material, but it is small, thought was bigger.
Very pretty handbag, pleasant to the touch soft plastic. Great color, shaded brown.
Darker than in the photo, but super! And rubber as a gift. Warned that they would be detained
Product come with a slight defect, a piece of fabric inner bag sewn came along the zipper. Arrived very quickly and well packed
The bag is so-so, about nothing. In reality, more than in the photo. In my opinion, the middle compartment with a zipper is not convenient, the lining is very rustling and does not fit snugly to the base of the bag. Taking the purse with the lining and everything else you pull out and sleep. Bought on the finish "pieces" .... By the way, the handles are thin and flat, similar. I'll probably just give it up.