We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's exactly like in the picture, the price is fine.
I received the wrong style but was refunded for the difference. I’m happy with the ones that I did get.
Thank you very much for the speed and very fast delivery. In Belarus, the goods came in just two weeks. Only, the store made a mistake, I ordered style 3, and I was sent 1. the pendant itself is beautiful, all the details are very clear and accurate.
The order arrived really fast, it's very pretty and have a great size ❤️
Заказ прибыл очень быстро, он очень красивый и имеет большой размер❤②
Português: Encomendei o produto do dia 11/05/2021 e chegou no dia 02/06/2021. O produto é igual ao da foto, recomendo 10/10 English: I ordered on the day 11/05/2021 and arrived on 02/06/2021. The product is the same as the photo, I recommend 10/10. I'm sorry for my english
Португальский: Encomendei o produto do dia 11/05/2021 e chegou no dia 02/06/2021. О продюто е игуал АО да Фото, recomendo 10/10 Английский: я заказал в день 11/05/2021 и прибыл в 02/06/2021. Товар такой же, как на фото, я рекомендую 10/10. Извините за мой английский
Это так же, как на фото, цена в порядке.
Nice. It came quickly, but it may be because of combining with other parcels. There are no defects, they did not communicate with the store. Everything is fine, thank you!
Милое. Пришло быстро, но это может быть из-за объединения с другими посылками. Дефектов нет, с продавцом не общались. Все отлично, спасибо!
What a cute item!! Im obsessed I love it. Really good for the price!
Какой милый товар! Я влюблен в это. Действительно хорошо по цене!
Я получил не тот стиль, но был возвращен за разницу. Я доволен тем, что получил.
The size is perfect and feels very good quality
Размер Идеальный и чувствует себя очень хорошо
really good product if you wannaby it do it, it took 2 weeks to come!!!
They arrived in good time to Mexico, the quality of fair for the price. I would order again, thanks store.
Они прибыли в хорошее время в Мексику, качество ярмарки по цене. Я хотел бы заказать еще раз, спасибо продавцу.
Спасибо огромное за оперативность и очень быструю доставку. В Беларусь товар пришёл всего за две недели. Только,продавец допустил ошибку, я заказывала Style 3,а мне отправили 1. Подвеска сама красивая, все детали очень чёткие и точные.