We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The material is a bit strange, i can not even understand what it is.
Thanks to the producer, the jeans are cool.
Jeans pleasant to the body, dense, on ob94i ot70, the store advised r-p28, sat well, but it was possible and less on the rr. Because well stretch, delivery 3 weeks, the color is not snow-white, not long.
Pants are good. I took 44 size, height 162, came up. The material is soft, stretch.
Super jeans. soft, stretch. The color is more milky than white.
Cool but with the size was mistaken 29 it would be better
Excellent pants, good fabric, stretch well. My sizes are about-100 cm, ot-80 cm. They sat very well. Thanks to the store. I recommend
Good afternoon. I received my order yesterday. Thank you very much. Photo I download later. Good luck to you.
Good, only very thick fabric
Right. good fabric very elastic. perfect size. off-white color.
i received it early before the estimate date.. which is good.. thnks..
Delivery fast-17 days, delivery to the door. wrong with the size, sorry pants are good. store recommend.
Height my 165 weight 63. size ordered 33. jeans class with size is also all good. Do not shine through. Stretch. I recommend.
I took before 28 size white jeans,-it's sky and earth. White chic, soft, velvety, sat down in size, these do not match the size table, small in size, in addition hard and prickly. Disappointed. I will hardly wear this. It was possible to fasten jeans, and only. Shipping about a month, packing is standard. Black jeans do not recommend.
Good trousers. At about 98 cm and height 163 excellent, waist slightly loose (67 cm)
The order came in 7 (!) days in volgograd region! Very and very fast! Thank you store! Panties super! On ob 99, from 80 size 30 came up perfectly! Color-milky, not white, but it is not critical, the threads do not stick out, sewing is excellent, there is no smell, the fabric is soft, velvety, does not shine through. On the figure sat perfectly! Look super! All girls thank you for the feedback, on them and chose! I recommend.
Pants are good, but they are not pure white, if you compare with a t-shirt, then on the photo it is very clearly visible.
Pants are good. I'm on ob 95, 28 size just right. Shipping fast
Dense, and the heat is not much like them, very stretched after socks, and so good panties
Delivery ultra-speed 11 days to novosibirsk jeans pleasant to the body white lines smooth on ob 98 and height 176 sat perfectly store recommend
Pants are very good. Beautiful fabric, good stretch, neatly finished, size well. Fast delivery.
Everything came up. everything is fine. On ob 98, the size is as poured, the waist needs a belt. thanks