SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful but not as pleated as in the photos. Maybe it needed a bigger size? But according to the measurements it was ok. It is also because I know how to put it, but as the elastic is pulled it's less folds, a little pity.
The protection of the order ended a week before the parcel arrived. Delivery took 40 days. The seams are not even, sewn to the elastic band crooked and with clips. The fabric is good, the color is also.
Everything is fine. Delivery is fast, the skirt liked, the size grid approached. Seller thanks
If there is an animal at home-everything will be in wool! the size approached, does not press, obt 94.
Beautiful skirt, fast delivery.
OK
I like this skirt. The only thing that is a bit odd is that the waistband is very wide so you need to disguise it a bit.
To krasnoyarsk for 18 days!! At ot 85 ordered xxl, the elastic does not press, but the folds are not enough;) it is necessary to reset in volume;) slightly skewed seams on the sides, but for such a cost .... The color is very beautiful, deep chocolate that i wanted.
Love it thanks!!
The skirt is very cool. The color is pleasant, the material is like velvet, poured. Of course it looks better on a slender figure. If the waist is more than 90 then the folds are smoothed and of course not the effect. The store is very good, delivery is fast. Prices are democratic. Definitely recommend...
So like nothing for autumn spring size fits well
Got it right. Was tightened my waist was for I have asked the XL.
It’s a velvety material
The skirt is class, but for a tall girl. I wear 42-44 l came just.
Great skirt, beautiful color
Super recommend store goods came such as the picture delivery in 2 weeks
A very beautiful skirt fits perfect & looks stunning on. Thank you
At 48 size xxxl is perfect. Unfortunately, the skirt came with a slight defect in the fabric on the bottom, but, i think, it will not be difficult to cut a little, because the bottom does not hem. In general, for such a price i recommend!
the skirt looks amazing, color is beautiful
It came in 2 weeks. The skirt is cool, the color is saturated!
Very pretty skirt! Material just as picture. I normally wear a 8 and I got a size XXL, it fits perfectly.
Perfect. Thanks. fast shipping. Recommend vendendor
Skirt super, thank you
Just three weeks from order date to delivery in NZ. Not navy but a lovely bright blue. Thank you very much.
it is perfect.