SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Incredible for the price!!! the microphone is very clear and the sound of the headset is awesome!
Very good sound like other phone for my sertap.
Headphones fire, all on Canon-whistle, fart and glow. I tried many devices in this price range, so far I did not find anything better. I'm happy with the purchase, I advise everyone
Muito bom e chegou bem rápido
Headphones came for 5 days good quality product I advise everyone thank you to the store
Works perfectly, not taxed
Very good attention and if they don't find you they call you and tell you where they can leave it to you that's very good thanks to everyone in the store and I overdid everything to the well excellent looks like those helmets of a professional charm me thank you
Good headphones. Good sound, I do not know how much it will last for leatherette on the ear plugs, but so far everything goes well. Delivery is very fast. Seller recommend!
The ears of the bass are there. Dade from the phone is excellent.
For 25 bucks it is better not to find
Everything is fine, photos and so full, low and medium strange after 1more 1005, but the quality of the Assembly and the price for such ears 4 + without hemoroids has has connected In contrast to Xiaomi, which fall off (perhaps problems due to the disconnection of the USB) and with the curve of the software, the only + in Xiaomi is is In short, havit 2002 excellent ears for their money. Reviews are full on YouTube. We are waiting for this model with USB and good sound and non-integrated into the headphones, and without RGB, and with good speakers, let it be more expensive!
cool ears
The sound for headphones for such money is not just super, it's excellent.
The first impression is that the product correspondence, is very comfortable and good quality.