We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I arrive in my country in only 9 days, but Chile Post Office takes almost 1 month to deliver the product, find another delivery method if you can. Very good product feels very good quality and very comfortable to touch.
Simply the best mechanical keyboard and RGB ever used! Quality note 1000. If you need something unique and fully customized, this will be your best choice! Did weektech unboxing and complete it in my channel analysis! Gives a agrees there!
Very good, recommend worth!!
Perfect!!!! Arrived in 15 days, the USB have be connected up, updated firmware keyboard and it is much easier and better use keys, very beautiful and good quality.
Beautiful keyboard, k key stopped working upon first try so had to replug the keyboard to fix the problem.
Keyboard with a construction excellent noise sound very low, delivery super fast
Отличная клавиатура, но на стадии заказа вышли некоторые проблемы в связи с отсутствием клавиатуры нужного цвета на складе. Проблему решили, пришла вовремя. Клавиатура 10/10 за свою цену, доволен в целом
Very good but cabeado n work mode, saw several videos on the internet did everything as the tutorials but nothing worked, already the Bluetooth mode working perfectly
The package came a little wrinkled, but sending was super fast. Took less than 2 weeks to arrive AQ reef.
Beautifully packaged! Arrived in 15 days and am super satisfied and am typing with it! Recomento very for who like keyboards 60%!
I ordered this keyboard and was very surprised when she came that it was better than in the photo. I advise everyone!!!
And the beautiful thing in the world and arrived in 11 days to Fortress Ceará
Came bunitinho, recommend
Great quality product enjoyed met my expectations, arrived around a week, so it wrong post due to delivery to the consignee, more Otherwise the product is very good, recommend, and for those who want the firmware it for it be a less complex, is on channel OFC the motospeed