SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice mouse, silent, pleasant material. Quite fast delivery.
Great mouse, tal and com is in the description. My son is super happy.
The mouse feels nice. It doesn’t really match the green of the magnetic iPad case they have but it is ok. The mouse came with a charger and was nicely packaged.
Muy bueno 100% recomendado
The mouse works., the charging cable is inserted without problems, the mouse is connected at all without problems
The mouse is good for its price, but even with the settings are still too slow, quickly discharged and begins to pour. And so in general for their price straight ideal bought for 389r with coupon
Okay, battery doesn't last too long, though. Low profile
Shipping period days, commodity description is accurate. Just mouse think more flat, portability is good advantages and grip comfortable dripping cons have four key
Great, Bluetooth working very well
Максимально быстрая доставка и качество товара оставляет желать лучшего
The mouse works quietly, pleasant in the hands. But... At me for some reason it slips over the screen .... I can not normally put it in the right place ....
very long to arrive (3 months!!!) but the mouse seems ok
A good mouse for its money
It's wonderful! It comes with the stack I 've been using it for like 1 hour and it's great, it doesn't make noise that was the most important thing for me, it fits great hand and it's It's only taken 2 days to arrive!
обычная мышка. ровно на свои деньги.
The parcel came quickly, the flat mouse, quickly crossed with the laptop through Bluetooth, everything works, the battery is included.
I chose straight black, apparently in vain, the matte color on the buttons will quickly erase. But connected quickly, there is a sleep mode, the buttons are pressed quite quietly, unlike the scroll of the wheel and its pressing. For some reason, the DPI is not adjustable, but it's not a problem. In appearance, the understated strongly, the rocket)
Mouse class, delivery mega fast to the door, all as in the description.
Ok