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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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Everything is fine, thank you very much! Take on a larger size, as do not stretch!)
Jeans are good, do not stretch. the length of my height is full.
The goods came in 3 days. All as in the photo. On the parameters from 77 and ob 100 (wear m, 44-46) took 31 size, at the waist a little large, i think, if i took 30, then in the hips would be very tight, i recommend to buy.
Jeans are great! Size chose the size grid-came well
Excellent jeans, thank you very much, i have 8 jeans from this store, everything is fine. At 65/87 took 25. Straight tunic in a tunic. If you have more, will be small.
Very cool jeans! The store responsible contacted vatsap advised what size to choose, everything came perfectly! Thank you! I recommend the seller and the store!
Jeans super! Sociable store, always in touch.
Excellent jeans, 26 size is small on about 90 cm, it was necessary to take 27 size, but this is another story...
Jeans look nice if you expose from below. High waist, boyfriend-style jeans. Delivery is fast. Track number tracked
Great. As they sewed me. Thanks to the store for the help.
Good panties, a little more in the legs and in the belt, on the hips well, this is not my standard figure and small height, the store is responsive, i recommend.
Great jeans. The store sends out quickly) delivery by courier to the house.
Everything is wonderful, i 've been looking for such a long time, i ordered by mistake 36, the store asked to put 38 size, he agreed) Came jeans for 8 days, opened and immediately looked at what size and about the gods, the seller 38 put. Very grateful to this store. Oooochen favorably bought these jeans. Thank you very much
Strongly missed with the size, very sorry. Jeans are good, jeans are thin, but dense. For the summer will do. I recommend to consult about the size with the store.
Cool jeans
Description and color on the photo of the store is completely correct. I bought 38. My height is 170, size 54, hips 120, waist 112. Jeans perfectly fit the size and length. They sat tightly on the figure, not freely. Do not stretch, jeans are dense. Cotton 95%, elastane 5%. Delivery is only 3 days. Took it at the post office. Very protected packaging.
100% hit in size! They sat perfectly, on ob108-109cm, on the height of 164 cm. Like a full-fledged jisa. Great. The purchase pleased, i advise everyone, you will not regret it. Thanks to the store for the excellent goods and for the gift. the seller is very good. 100 stars deserve.
Jeans class! As in the photo. Exactly the size. Fast shipping. thanks.
Jeans are simply stunning, on grandmother for 60 sat perfectly. Wears 52 clothes size, jeans 38 came up perfectly. We are waiting for another pair) thanks, a wonderful store!
J ins is super. The fabric is soft dense does not stretch. It is a pity the size did not fit a little at the waist narrow were but buttoned barely from 74 about 104. On the length of the height of 170 can be seen as. Thanks to the store for the coupon. Delivery sdek very fast
Great jeans
Everything is fine, jeans are super. On ob 88 26 in butt, but it looks very cool. Thank you!
Jeans are excellent. Size corresponds. The store is responsible. Fast shipping
Jeans liked, dense fabric, high fit, fast delivery, but it seems to me malomerki, took the size 36, in russian 52 barely buttoned (((
Excellent store!!! Item wonderful