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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
81 reviews
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The picture is not very clear, but if you do not look, then it is normal
The material is shit, the color is also, the photo is different, and it's also short, in general, I'm not delighted-garbage
The goods did not come, the store returned the money
Ordered at the end of November, it came at the end of January, the T-shirt is not bad, there is no smell, the lines are even, the size in Russian 46-48 came up. Drawing thermal printing, let's see what will happen after washing.
Very beautiful T-shirt
Quality average
Delivery to St. Petersburg month. Quality is satisfied, pleasant to the body. The sticker, at first glance, is glued firmly. I'll see how it will lead after washing. Just like in the picture
A good T-shirt, however, for m is short. In the shoulders really m. The material, though synthetic, is pleasant, soft. In general for its price-excellent! Color as picture.
I ordered 3 T-shirts, one little bit small, but it will not be an incentive to lose weight. So what can I say on the fabric is not cotton it stretches pleasant to the body thin, for the summer I think the norms and after a few washings will not stretch, but will keep the shape. Size L came up on my 46-48 perfectly, 1-T-shirt Brown to paint this cant of course I washed them in hand and noticed it, but pancake 3-T-shirts for 900 R I think it's a fairy tale then when that summer I smoked in the shopping center 3 T-shirts for 3 thousand just for 2-3 washing then they are ashamed to wear. .. In general, I did not wait long, I ordered 28.02 received 20.03 months of norms in principle)
Cute synthetic for 1 season
T-shirt is cool, only here the picture is not fabric, but on the oilcloth, for this minus.
top
Fabric is not so pleasent and picture ia like glued on the t-shirt but for the price is good
It went long in connection with the pandemic but it came
Synthetic fabric but looks good
The goods received quickly. The color is different from the picture and as a whole everything is fine.
I order not for the first time, the T-shirt is good, in size) this time the true delivery was long... 2 months. But I understand everything, koronovirus and everything as a gift rubber for hair put, thank you
Did not come, but at least the money was returned
Like in the picture. Synthetic quality. Size on its S Took XL. OK, oversize
Okay
The material is not quite pleasant, but for this price and is not surprising. The goods came quickly, given this covide
Went to Ukraine 2,5 months
The size approached, I have og80, from 65. The color of the T-shirt is beautiful, bright, the fabric is pleasant, I liked it. The only negative T-shirt does not hide the humidity from sweat, because of the contrast of the color received subsequently. Drawing-sticker, let's see how it will behave after washing. I did not communicate with the store. The seller put a rubber band as a gift-thank you).
Заказала футболку 27.06.20 получила 16.07.20. В описании сказано хлопок и спандекс, спандекса конечно же больше. Сильно маломерит, на свой обычный S/Xs заказала L. И то не выглядит оверсайз..
Delivery month. Quality is satisfied, not cotton, but pleasant to the touch. At its 48th RF took XL, not in obtyag, then what you need. Rubber for hair bonus from the store, thank you