SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool jacket! At 93-75-93 exactly in size!
Xl fit well on size 44 and height 165. It's good that i did not take less. Sleeves only-only, i would like a little longer. It's bad that there are no pockets. Inside there are protruding threads, but the seams are stitched normally. The jacket is thin, only for the summer. Delivery is pretty fast.
Thinner fabric than i thought. Xxl for size 90-68-94, height 172 is normal, i wanted more oversize, but the sleeve is short! For the summer as a cape will do.
Everything is fine, only a little short
A little short sleeves, everything else is good
I took one more size of mine and perfect! Something thin fabric.
Normal denim. Sleeves are slightly short, delivery is fast. Thank you.
Order two more sizes. Good color
I liked the jacket, snow-white, the fabric is dense. Size m corresponds to my 44, in the hips 46, waist 73 in the circumference. The length is just below the waist. Sewn well. Slightly wide neck and in the shoulders (i have narrow shoulders), otherwise i'm happy. Before ordering, communicated with the store, advised m. Buttons are metal, slightly painted in white. It was almost a month before the kemerovo region.
Nice jacket! Very fast delivery! I'm wearing EU size S / M. Ordered the jacket size XL. Fits well
Not bad. the length of the sleeves is just, but it would be a little longer ..
On the growth of 165 took the largest size, sits freely, as i wanted. The material is thin, in some places threads stick out, but they can be trimmed. In general, a good denim, the main thing is not to be mistaken with the size.
The jacket liked, but thin, for the summer, throw in the evening or on a cool day. Xxl maximum at 46 size, well or a
The order came quickly. At 44-46 i ordered l. everything is good, but the sleeves are slightly short. It was necessary to take xl. In general, the denim is excellent, soft, bright. For the summer the most) i recommend
Beautiful! It fits perfectly. Sleeves are a little too short, but they can be rolled up. I'm happy. I have a size M, but I bought L and it's ok. The material is a bit thin, but the jacket is suitable for spring, summer evenings and warm autumn. I will definitely buy one more.
The jacket is excellent. Fast shipping. I ordered s was a little big. But i will wear it. Pleasant legend! The goods are very satisfied. Thank you store!
Great, it came super fast, the fabric is thinner than a regular denim jacket but for the summer it's fine.
Jacket-bare, so pleasant to the body. At 44 what you need.
Quick delivery. Perfect item. Thank you! I recommend this store!
Perfect, I went up one size and got the right fit
Satisfied
The jacket is not bad, thin, but dense jeans. The color is not as bright as i would like ((i ordered the size xxl to russian. 44-46, i would take a smaller size, the buttons would not be buttoned. Sleeve length is good for height 168. Delivery to perm 3 weeks.
Arrived earlier thanexpected
Jacket super on the russian 44 46 xl sat perfectly thank you very much to the store
Awesome jacket