We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Spasibo, kacestvo standards, dostavka bistraja, prodavcu 5 + + + + +
Just as offered is a rain pilot is cute the counter is that it's pretty small the size l serious like for a boy.
The jacket is good, the size approached. I advise you.
I liked everything) i picked up the size for a long time, the girth of the gr. 103 was perfect l came up) the store put the socks! Trifle, but nice) came in about 2 weeks! Let's see how it will be worn)
The jacket is good, all as described, with lining, the size matches
Ordered s all approached. the material is thin light. in the summer for an evening
Jacket consistent with the description. IN Poland I wear deve L and this size is perfect
Beautyfull jacket, good material. Size fit normaly (I usually wear size S but in case ordered M and it's quiet big.). For someone maybe too tight on bottom waist.
Same as in picture! Normally my measurement is m i have ordered a comfortable and very pretty l.! I love it.
Very good, dimensions well respected. The only drawback: the tracking information, thank you to the store for this beautiful jacket.
Jacket generally OK, for listing a little stronger colors, in fact less expressive. Normally I wear size M, 165 cm and 63 kg, wzięłam L and is good.
Nice jacket for this price.
Delivery 3 weeks vladivostok.
Delivery time 2 weeks, size bigger order and that was fine
Thank you for the fast delivery, about a month, amazing windbreaker, very soft, in my 52 r-3 hl came perfectly
Item is exactly as description.
Loved this jacket. Very nice and comfortable.
Normal, only elastic bottom narrow
Everything seems good, but after a week of socks the trouble happened ....
Surprised that just, the purchase is happy, thanks to the store!!
Just what i buy.
The colors are not that bright but it is very nice