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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
76 reviews
100% of buyers enjoyed this product!
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Everything is fine, the size xl is 44 russian!
Usually wear xl, I take 3xl and it’s still too little. It don’t fit. But it’s cute!!
Very fast shipping, excellent
Excellent jacket, size 4hl for 46-48 size russian, delivery only 18 days, we recommend, order another black
Product description material was very accurate. About the size, ordered size XXXL she become loose and ended up shoulders half wide but nothing overdone. The only defect is that the sleeve is very short, same size XXXL sleeve not have 60 cm!
Very beautiful
Beautiful! Perfect
Jacket as in the photo, with the store did not communicate, delivery month. I recommend
I love this jacket. It's very pretty. And the store responds very quickly and addresses all your doubts regarding the garment. Highly recommended
The jacket came on time. i wear the size l, read the reviews took xl. it was necessary to take xxl to dress with a jacket. the jacket is thin, so in cold weather without a jacket you will not wear. i'll take more. thank you to the store. the jacket is tracked from beginning to end.
Very cool, it's shorty and i didn't buckle, but i wanted it that way. order another one in black
THE material is very thin
The jacket is thin, but as a windbreaker it will fit ordered 3 xl for 48 size, large will have to resell my mistake. And so for such money is not bad.
Great jacket! Love it
The village jacket is not bad for parameters 98-82-94, height 160 cm, weight 58 kg. On the chest of the third size buttoned without problems. Leatherette thin, sewn neatly, wide sleeves.
1,80 tall, shoulder 46 cm, sleeve 59 cm, bust 96 cm. Bought the 3XL and was good size. She is beautiful color came right.
As the announcement she and wonderful
Short sleeves
My size is 46-48, took 4xl. Og-105, waist-84. The size approached perfectly. Does not smell. very neatly sewn. Threads do not stick out. I feel comfortable in the jacket.
Great product, looks nice, delivery super fast. Ordered 07.08, recieved 07.23. Though size doesnt fit, I normaly wear size S, chose jacket size L and it is a little thight.
Beautiful just my size. aunq could have ordered 1 more size so i could use it with sweter.
Cool
THE jacket is not so big but is a good size. It reaches the back waist and front a little bigger. Looks like a motorcycle jacket (), or not is delicate. However, quite liked. It Took about a month to arrive to Brasil, Sao Paulo capital.
Taken XXXL for L and nikel
Love it