We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag went very long, three months with tracking a full mess, three times extended the protection of the order. The description of the bag corresponds, but very much, the fabric is plaschevka. Came with a small smell.
According to your order, fast delivery.
Very comfortable color practical not light and not mark. Very satisfied
The bag to Moscow drove very long more than 2 months. Came whole not harmful))) full tracking. The color is dark crimson slightly in red. Lots of pockets.. Zippers all work. Sewn well. I liked everything (photo a little later) product and store I recommend. I'll buy more here.
I receive it and looks great. Thanks!
It looks like the picture
Great bag! Fully corresponds to the description! I bought black. I'm happy with the purchase. Lots of pockets. There was only a pocket with a zipper inside the bag (I ordered that I knew that it was missing). The combination of price-quality is great. I recommend it to everyone!
I am very satisfied
As all ad
Thank you .. Bag liked
The product fully corresponds to the description. there was no communication with the store.
The bag is super. The fabric does not get wet, it has a light shine, good quality accessories, and is sewn qualitatively. The handle is soft and pleasant to the touch. The size and overall view fully matches the photo. Recommend.
Excellent bags, I take the second time, I like
Precious, it doesn't change anything to the one in the photo and comfortable to wear crossover. Thank you.
Great everything. I like it.
Big bag for your money.
It took a long time for the coronavirus. The bag itself is very good.
Superrrrrr fast delivery, exactly with 14 days in Netherlands. am pleasantly surprised, really a nice bag. Welcome it :) order have definitely in a different color from this store…. thanks :)
For such money is OK. No smell, there are some imperfections in sewing and two outside pockets are miniature.
Excellent bag for lovers of a pocket)))
Great product and god store