SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
SUPER. Ļoti akurāti, Bez smakas. Piegāde 10 Dienas.
Very pretty and shiny
At my height 1,75 skirt with a low fit on the hips, closes the bone. Sewn well, the material is pleasant to the touch. I confess, i expected a terrible synthetics, was pleasantly surprised. The parcel was sent quickly. Went to moscow for a week with a small one. I recommend.
Perfect for my photography!
The skirt came quickly, beautiful very! Let's see how it will be worn)
Thank you for the gift
The skirt really liked, airy, light. At me from 90, normally sat down. Height 169, length in the floor. Thank you, i'm happy!
Very nice, good materiál, very long skirt. Krásná sukně, super material, them Dlouhá až then při výšce 170 cm. Barva sedí podle obrázku
I love the dress. Size according to the description. Thank you for a little gift:)
Everything is just amazing, i will one day order more. The store polite still put 2 rubber bands. The order was a month to almaty. beauty. girls order will not regret. in the waist does not press. height 162 weight 65 waist 75 cm ordered size xl skirt in the floor .. and it can also be worn as a dress pulling on the breasts in it is not hot in summer. You can take with you on vacation. You can wear it with sneakers and slaps, and on heels. i'm so happy for the first time
Chic! Thank you very much! Cool, gentle skirt.
At 46-48 took hl, it turned out more, the skirt should be sutured. Length in. Floor, as in the picture. The skirt itself is super.
Skirt just shine!!
Looks gorgeous! Definitely recommend!
Beautiful skirt at the waist 98 cm.
Perfect thank you and superb
Color as per photo, length to the ankle. Well product shipped in less than a month. recommend!