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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
34 reviews
100% of buyers enjoyed this product!
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Everything came up, there was a little thread and there was a smell
Jeans came for a month. at 46 size xxl back to back. straight in the guise. fabric hb, does not stretch. not super, but will come for the summer.
Short sleeves, and so just right. Wear xs-s
Came the jacket for two weeks, tracked. Thin not like denim. And so evening, cool.
At p 44, 175 cm, approached l, though the sleeves are short. The material is pleasant to the touch. Overall satisfied.
The jacket is cool, the color is super, bright. on the og 96 hl is excellent, the length of the sleeves on the height of 155 is ideal. the loops should be cut themselves, but i do not consider this a problem. in belarus came for 3 weeks
beautiful..... ❣❣quatity is up to the mark....would like to order more...
The parcel came for 3 weeks in tomsk. chest 103 xxl came up. Russian size 50.
Thanks to the store the goods came very quickly! At its 46 ordered xxl, the size is good. Stitched neatly, the color is white. I really liked the jacket. And thanks for the gift.
Size L corrisonde to M.
The jacket arrived with adventures. They gave another number to another person, but he gave it back! The jacket is good.
Great item. Thanks
Came quickly. Cool denim. I thought it would be denser, but it's not bad :))) i did not communicate with the store. As a gift i put 2 rubber bands. It came quickly, on time.
Took 2xl at its 42-44, it turned out perfectly, on a t-shirt or a thin sweater norms
Good jacket, size approached, thanks to the store
At 48 size took 2xl-approached
At me height 162, weight 65, ordered xxl. Denim jacket came up. Thanks to the store.
It's okay. Only the size did not fit. I took xxl, but it was necessary for a larger size. Strong smell. i hope after washing will fade. Thank you for the gift.
The jacket is not bad for this money. there is a smell and do not cut the loops. there are threads sticking out. the store asked to send l. Thank him! m would be too small on my 42-44. even think that i had to order xl so that with a margin.
The jacket is good. slim jeans. there is a smell of white or chlorine did not understand. came with a stain. immediately threw to wash. the evaluation did not reduce. took for 925r. the jacket itself is white wide and short. the sleeve is also short planned to wear rolled up. the size of hl is good on og 95 shoulders 40 from 78 straight to hide the place there. i took on the growth of 178 all super and yes hl went to the dew. 46 exactly free. loops are not cut. store recommend. walked weeks 3
Beautiful and charming and I love it!!!! tx
Denim jacket excellent fit perfectly for 48 size height 160 cm color boiling white for evening summer just cool
At a height of 168 weight of 64 kg from 80 og 98 was just right. The smell of watercolor paint. Loops are not cut for this minus star. You need to steam well to wear.
Size m, my parameters are 89, 68. In the chest a little pulls. Jeans thin.
Perfect