We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An excellent thin down jacket is indispensable in the off-season, when it is cold in the morning, it is easy to put in a bag in the day-very compact. On the chest 102 5hl freely, not butt
It's very good though it has few feathers
very very short sleeves
Delivery instant. Size as is written in the description. Recommend
I wear "m", a little big. Or maybe it's good that it's not "in the guise."
Money returned, strange why the jacket did not come? So there was no explanation?
I thought it was darker plus it's thin for winter
At 54 russian size the jacket came up perfectly
Still a bit too small but I can wear it without a sweatshirt under it. I have just ordered an other one but larger again . I like the coat and colour.
The jacket is very good, everything came exactly for me, thank you store, came quickly
Excellent, just a little short sleeves
Amazing, the jacket came in two weeks! I ordered one size more, it came perfectly! On about 120 cm ordered 6xl (about 125 cm), sleeves for height 158 a little to turn can even! The jacket is thin, on cold summer-autumn. It is convenient to take with you on trips because. Weightless, the place takes up little! Sewn well, fluff does not get out, inside all the seams are processed (see. Photo) thanks to the store for the good work!
Very slight very thin. No good for cold
I liked it very much.
The color and size came exactly as ordered. The order came within two weeks. Thank you very much to the store! Everything is super!
Arms are bit short
Cool jacket, corresponds to the description
Nice product, i recommend the store
A little small in arms but i love it! It's very beautiful. i'll order another size.
It's fast, measure exactly, והאיכות מצויינת.
rankovės truputį per trumpos
Very thin, in winter I do not think it is warm.
Very satisfied with the jacket! Sewn neatly, the threads do not hang, the fluff does not get out! This is the third jacket that i order from this store and he does not let me down! Came for two weeks, the color is very beautiful, the color of the sea wave. The seams are internal closed (see para. Photo). On the volume of the chest 125 cm took 7, came up perfectly! I advise the seller and the goods!
Thin very brighter than in the photo it was possible to take a little less on weight 69 kg height 174 sleeves just right