We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag Super!!! Great!!! Came very quickly and without marriage. Chains included. Sequins are not glued, this fabric is shiny!
Delivery to the Smolensk region two weeks. I am very pleased with this product and I recommend it
The clutch is beautiful, odorless. Very long delivery turned out. The month was not tracked, but the fault of the store in this is not.
gorgeous had a few marks on the top but barely noticeable. soooo sparkly in the sunlight and SUPER FAST SHIPPING amazing
Divine! Very good size
Very cute handbag
They arrived and the wallets are very nice
Soooo cute. I love my bag thank you
Everything is perfect. The cool bag, just like the picture. And super fast shipping
Beautiful clutch. Fully corresponds to the description. Delivery to Ukraine Kharkiv for about a month, waited a long time for sending, and came for two weeks
Handbag is not bad, there is a light The smell, on the side where pebbles-there is a small strip, from the material it seems that the stones, in the photo it is not visible, but if you look, it is very clearly visible, and it is not removed, it is directly glued, like and not marriage, but it should not be so .. But okay, I will not reduce the score, it seems not visible, almost not noticeable. Delivery 1.5 months. Somewhere.
Good clutch bag. But received after too long period
Excellent clutch, sparkles in moderation, perfect size (iPhone 7 + climbs with a large margin). I hope the clasp will not fail and will last for a long time
Super beautiful and delivered with a shoulder strap :)