We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag class plus gifts thank you
A beautiful bag, looks like in the photo, roomy, well stitched all the lines, the lining fabric is durable. The purchase is very satisfied. As a gift put a branded package and a souvenir, very nice.
Good bag. thanks for the gift.
Ordered 14.04.2020 came to St. Petersburg on 28.04.2020. There's a little smell. Inside one compartment, two pockets one of them with a zipper. I like the bag.
Very nice quality I love it
Thank you very much, everyone is very pleased.
The bag came, quite worthy, put another gift, a keychain and a large package for shopping. Thank you very much. The seams are even, the lining is dense.
Delivery is less than 2 weeks, the bag corresponds to the description, put the package as a gift
All as in the photo
Handbag is cool, I recommend.
Great bag. Genuine Leather, the seams are even. I advise you. Thank you very much to the store!!!
The bag is very nice and very nice. the bag is very nice and very nice.
The quality is good, but I thought that it would be a little higher. put a gift. it came quickly, less than a month. thank you. I recommend the store.
Bag awesome! Description and photo fully corresponds. Came in for 2 weeks. Thank you very much to the store. Recommend to buy
She took with seats for almost 1500. Normal bag. More expensive would not take. The picture looks more beautiful. I did not like the leather. Zam from which the bag is made, a little cheaper bag. (but not the worst option)) the quality will be seen after operation. But at first glance the bag will not last long, with constant use. I took a bag with long handles, with short braid will look more expensive. Lining in the bag rustles, sews well, divided into two departments. you can place everything conveniently. As a gift put a branded package. thank you. as a result, if you take into account which city .. but sold in our stores at such a price, then it comes out a good option.