We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is beautiful, a little bluffing than in the picture, did not look at the size, I thought it would be more, store put gifts: shopping bag and glasses, thank you
A bag, comfortable, I recommend
I was afraid of two things: that the bag would be a postman and that the print would be aggressive, zhlobsky. Neither happened. The print is gentle, restrained. The bag is roomy and pleasant in the hands. Also, the glasses were presented-хлипенькие, but they suit me. Thank you!
Quality is good. Easy. But for me small, I expected somehow more... For comparison, I put my purse. But still happy and recommend to buy.
Soft comfortable small handbag, really liked, corresponds to the description
Excellent handbag, not big. Packed well, delivery fast.
The package arrived one month after the order was placed in plastic wrap and a company tote bag, which was well sewn. There is no excess odor, the lining is also neatly stitched, the length of the shoulder strap is adjustable, and it is genuine leather. Overall, the impression of the bag is not bad, thank you store! I will order him again!
The bag is great. The bag is very soft and the zipper is very smooth. very happy. Don't be afraid to order. The store is perfect. Send immediately, tracking is complete, there has never been such a tracking! Arrived soon. The seller is 100%, rated 5 +++++ put a small gift, a scarf.
Thank you very much for the bag! Very good, soft, one of which was a gift. Fast shipping with tracking! Thank you store! I will order more!
Bag of good quality, checked all the zippers and compartments, everything works.
The bag corresponds to the description. Packed well. There is no smell and usually the company's bags are received quickly. There are silk scarves as gifts, it looks great
Thank you store! Order shipped quickly! track number tracked. The quality of the bag is excellent. In this store we order a bag for the second time.
Very beautiful bag! Leather. shiny, soft, roomy. Everything I love. There's no smell. I order a second bag in this store. Everyone is happy. Put a beautiful package as a gift. I recommend both the product and the store.
very nice and fashion,thanks store.