We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely LOVE them, they are perfect but too small for me, so I will have to lose weight! Thanks so much for the good price and fast shipping.
I’m usually a us size medium and I ordered a large although the large fit I probably could have gotten the medium to get a more firm fit but overall great
I am 5’4 110lbs and I got a small. They flare is pretty big and the material is stretchy but it is made pretty big. It is baggy in the crotch area especially. Otherwise it shipped fast, about 3 weeks to ky,us.
I’m so happy they fit very well. Very stretchy. I love them. The only problem is that the store shipped them 3 weeks after my purchase i had to contact them many times. That was worth the wait but next time please ship my item faster
I love it. but only thing I am 5.7' tall so it kinda short for me. but I love it.
absolute favorite! these are so cute! very true to size! (i wear a 0 and ordered a small and they had plenty of room)
Girls are above all praise. This is super! top! My height is 1,57 weight 72 size, i wear russian l but m sat down as poured, as they sewed me. but if you want a long in the floor along with the heels on my height for example, 1,57 it will not be long, it will be just exactly in the floor without heels .. That's exactly what i wanted. Pants very much with very stretch. you can safely take less if you want straight on the figure as on me, but note that the length will be shorter .. of course it all depends on the growth. thanks and store thank you. The seller sent 4 days after payment, the post russia brought 9 days before pyatigorsk
They fit perfectly and look great as shown in the picture
I LOVE these jeans! I am a 32” waist and usually a U.S. medium. I am 5 foot and I am wearing platforms in picture. I ordered medium and they sate perfect and are very stretchy. Light material perfect for summer. Great jeans!!!!
Height 165 weight about 48kg JUST NICE I FOR ME I LOVE IT
True to size, ladies follow the size chart! All the sizes are correct. I ordered a medium, I am 140lbs and about 37-38 in hips.