We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you 5 stars
The bag came to Ukraine for 2 weeks, super. The quality is excellent, packed neatly, all as in the description, there is no smell, took beige. For the summer is what you need. The bag is large roomy. Seller definitely recommend
In life they are not as beautiful as on the site...
Handbag is very well made a quite pretty.
Normal bag for the price. Looks decent. It does not look cheap. Ordinary bag.
Thank you! I got everything. The bag is wonderful. Fully corresponds to the description. Soft, comfortable, genuine leather. Locks all work. Purchase very, very satisfied. I recommend the bag and the store. Thank you very much!
Thank you. It came quickly. My wife really liked the bag.
The bag is sewn very high quality? The seams are very smooth. At 5 + !!! I'm happy, I advise.
Thanks, it's okay.
As described and pictures, good quality and design, however there is a bad odor when received. I left it outside few days and it's all right.
Ordered on February 26, took at the post office of Minsk on April 15. Slightly different from the description, but generally a good bag
おちつい “with cleaner, with” おもっ had sh as did. (Whether the, not the patchwork elephant had better) NE of no わり to firm with sturdiness Popura けっ and yes to ramen one かしょ なかには four かしょ (including two かしょ zipper scratch) Damn つかい wants but looks is
It took long time but totally I’m satisfied this bag with this price. Thank you.
Very good quality, good buy
thank you very much. the bag is beautiful. i love it. i tecommand this sellef and the bag with all my heart.
Beautiful as pictured. In a month came