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Easy returns and refunds
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
32 reviews
100% of buyers enjoyed this product!
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I received the parcel very quickly, i asked as soon as possible to send the goods because i took it as a gift for dr. The track was tracked to the last, although after a couple of days the notification was buggy and wrote that the parcel allegedly arrived to me. In the shoulders at 42r s is too big, but not critical, the jacket on the body is almost transparent-very thin, but upset that it is not as motley as in the picture, more white fields than blot colored, and took just with emphasis on brightness... for this-1 star
Tenké umělé vlákno ale pěkné
Excellent
Very good quantity and beautiful colors
Everything is fine!
It's not a jacket. Simple, synthetic, thin. It's not worth your money.
Long but looks nice
I arrive super fast and it's just like the description
Užsakytas 03-20, gautas 05-18. Užsakytas dydis XL, tinkamas nešiojančiai L dydį.
Yes, i do.
The shipping company returned it because they did not open, but then i tracked her down and i went to an office for her, the rest of it all very well
Patogus, plonas, grazus!
As in the description. A bit too long
Wonderful jacket! Thin, soft. Not a jacket!
The product is ok, i like the colours. The material is not as good as you can imagine in the picture. I like it only because of the colours.
Fab little lightweight jacket.. Fast delivery thank you
It's good it's peraba another kind of windbreaker fabric, not lycra. However it's fine, it arrived on time
Tasty thin fabric for summer! Fast delivery and fits perfectly! Really a recommended
Excellent fancy✌️
Synthetic, look bright, unusual, thin, more for beauty
Seller shipped fast, but it is not outerwear. Extremely thin material. Only ok as a shirt.
love love love this ....
Very good service, is what i expected
Quickly delivered! Very bright, beautiful!
The parcel came quickly, thank you very much to the store!