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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
21 reviews
100% of buyers enjoyed this product!
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quick and good
So perfekt ❤. thx
Good jeans. On growth fit, 32 to 168 straight back to back. Not much shines through dark underwear. On ob 103 if good
On the volume of the hips 98-32 the size approached well. Sit freely, but you can take 1 size smaller and then will sit denser. The fabric stretches well.
Comfortable, color beautiful
Excellent product, excellent store!
Good for growth 174 is a bit short but not stupid, at the same time everyone is so walking. Class
fantastic. tnx so much
My measures are 100-88-105 and size 33 is perfect (have also tried 32 and 34). You need to cut the button hole yourself, it’s undone. The colour I would describe as pale greenish yellow.
very good
Quite thick material, elastic, not wrinkeling. 67kg and 172cm took nr 31, but could 30 or even 29, quite loose at the waist.
Good jeans, on the volume of the hips 100 took 32, it was possible to 31, apparently the lighter the color, the more stretch. For such money-fire. But the growth of 160 is no more, who will be higher 7/8
Great jeans! This is already 4 order from this store!
Very pretty
Good fit and came with very cute cat hair band which my daughter loves. Highly recommended.
Stretch, cotton, just like the picture, the same color, the same landing. Just a summer option, i'm very happy! Look for your size exactly please not to be mistaken. I compared the table and wrote to the store, and came straight for me.
Thank you very much to the store for fast loading and delivery! The product corresponds to the description. I took bright pink, the color is as in the picture. I was afraid that i did not climb, read a lot of reviews from whom the parameters of the hips as i have 98-99 cm in the end, according to the reviews took 31 size, turned out to be great, in jeans climbed, but they hang and not the guise + stretch ((
great, thank you
The order came for 2.5 weeks. Jeans are dense, stretch a little, in my 54 sat down in the butt. The inner seam does not inspire confidence. (in the photo you can see) in general, the order is satisfied.
On the hips 103 is too big 32 size and so the pants are good stretch
perfect!