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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
33 reviews
100% of buyers enjoyed this product!
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The skirt came quickly, tracked. The length is normal 40 cm. Color clear, black. Strips on the skirt are white, but not even, which is strange. The only thing, the skirt is small in size, barely climbed. Below the shorts. If i will order, then the size is larger. As a gift put store choker)
Color slightly paler Pink
The skirt came very quickly. In less than 3 weeks. No smell. But 158 cm. Size s-a bit wide. And so, i'm very satisfied with the parcel.
I love that skirt! I would need a little longer but its okey.
The skirt is very good) there are threads sticking out somewhere, but it's okay) it turned out to be on my 157 size m is too small
She came to belgorod for a month. The material is dense. Seller put the choker as a gift
Chic skirt. The size approached perfectly. However, the height of 160 cm is long.
Very convenient and comfortable feel! A shorts sewn on underneath are practical, although little prześwitają, and would rather not such was their purpose
I ordered the size m for height 163, a little loose, but it would be better if i ordered s, the threads stick out, and somewhere not exactly sewn (for example-strips). Shorts are not visible, but it's even shorts difficult to name. Some threads stick out, but for such money, i think that norms. Used delivery sdec, it came quickly enough.
юбка просто шикарна. размер подошёл. шорты велеки немного но ничего страшного. очень понравилось
The color is not as gentle as indicated, it gives a little purple. Because of my wide waist have to wear it through the top. In general, i'm happy, but the shorts have to remove ((
Smaller than expected
The skirt is good, the black stripes are even! But on shorts saved. Made of thin, transparent, as if silk fabric. Took s, at the waist (my 70 cm) sat perfectly, but on the hips (my 90 cm) climbed straight very hard, thought the lock will break (it is by the way short, only 14 cm, if it was more authentic would be ok). And so i'm very happy, for a long time i wanted such a skirt. Track fully tracked!
THE skirt is beautiful, cute. Dressed very well in my daughter. THE only problem is the fabric shorts underneath, but that can be resolved, it took the skirt.
Keep in mind that the stripes from below are not perfectly even, and so the skirt is beautiful) Take a larger size! The skirt came very quickly
The skirt was about a month and a half. Sat back to back (took m). Shorts are light, somewhere threads stick out, but this is nonsense. Sits normally, but it was very short behind. Shorts and skirt all close. And also put a cute choker: 3 nice. Everyone is happy. With the store did not communicate
VERY short despite that wzięłam L. Shipping 2 weeks
The size approached perfectly. Came a little crumpled but if ironing will be normal
Delighted with the product! The truth in the waist is a little big, although i looked at the table. Shorts are not very, but they can be cut
The skirt is excellent, the material is tight, the seams are neat! Thank you!
Excellent
Badly sewn strips
Very nice
Pretty short but there are shorts so everything is good, the strips of white are not very neatly sewn, the skirt came very quickly in general, the order is quite satisfied)))
Ordered 13.06.-came 15.07. In zko. The order was not tracked for a long time, the store assured that everything was fine and extended the protection time. Ordered s-in the hips back-to-back, at the waist a lot of space (have to suture). Skirt as picture