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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
33 reviews
100% of buyers enjoyed this product!
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Super! It came odorless, and as in the picture. For such money is perfect) the size of russian 44 always ordered for a size larger than 46 l
Jacket came -------- all normal-zipper working
Very fast shipping and product is beautiful
Everything would be fine, but came with a small marriage on the back, small scrapes
Thank you. the jacket liked
exelenete
Super
Nice but very lightweight
The difference with the photo. the elastic on the sleeves is loose and the pockets small hand does not fit.
A little small. Slightly jammed lightning .. Otherwise everything corresponds
Fast delivery, only a week. R-r s on the russian 42-44. It came up perfectly, height 160, weight 55, 88-68-93. The description corresponds. All as in the picture. Fabric type raincoat, sewn without jambs, with lining. I bought for 650 rubles, for such money generally excellent. Thin. on a cool evening of summer.
The goods went weeks 2-2.5 Everything is very well packed Seller advise
Shipping 12 days to the kirov region, the item is very good, same as the photo, store advise
Came 2.5 weeks before mo. och quickly, As described light windbreaker for the summer as now with rains and wind-the very thing
Nice jacket, perfect for the summer
Thin. For the summer just right!
Delivery less than a month. Windbreaker is good for a summer evening itself.
In the presence was not 4xl. after communication with the store, ordered 3xl and indicated in the message to send 4. the seller was good, sent everything as it should. before mo for a week.
I ordered 2xl, but it was possible and for a smaller size. And so everything is good windbreaker easy, evening right now to walk the most it. (Summer) thanks to the store. A bit too big, but i think under the carpet will be the most it.
Beautiful thing! Thin plashevka, lined. Stitched neatly, paired seams, all locks work well, knitwear on the cuffs and below is thin, but tight. Height 178 cm, 46 size xl just right. Delivery super fast to moscow-12 days. On the current cool summer just right.
Had it within 2 weeks inside. The zipper is called What cheap, expected also not that the coat the long voorhoudt. But for that price I find it fine
A good windbreaker, moscow reached less than a month-the track is tracked completely. At og 92 from 70 about 100 height 175 took l-normal, but you can and xl
Class!!!
Happened in 2 weeks. Product compatible with description
Thin windbreaker, looks very good.