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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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76 reviews
100% of buyers enjoyed this product!
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Nice dress
Pretty dress. I'm the only one who's gonna cut him under the tunic. My height, age and position does not allow you to wear such a short dress. Ah, so, everything is super. Delivery is very fast-2 weeks. Send order the next day.
This was second time for me, I first bought the gray one and it was really dark and bluish, Ill save it for the winter. The pink one is true to the picture, just awesome! Great summer dress with leggings or capris. Long enough to wear without them too, if you got nice knees - I dont, so... Shipping is very fast! Size table is reliable.
It's smaller.
Chiffon does not even smell, 100 percent synthetics, quite dense fabric, in the heat will be unbearable, you need to wear it in cool weather for this removed the ball. In general, sewn is not bad, but for me it is short, i will use it as a tunic. Odorless and does not shed. Thank you.
Rather tunic than dress, on high with tights to wear.
xxl
Very nice fabrics
The goods came quickly, fit in size. Beach swing dress
No complaints. Exact description .Slightly too big.
I ordered the size l at my 44. Large too, the fabric is pleasant, but translucent.
Description accurate. Delivery 1 month. For size 52-54 took 5xl perfectly
It has reached. Thank you very much.
Thank you, everything came up
good
Nice to see you in the dress. In spain i use a 40-42, buy the l and go perfect. The color doesn't match the blue in the photo, but i still like it. I 'd buy again.
Nice dresses. I recomend the purchase for this price.
Recommend salesman, regards :-) I received before time :-)
Thank you. The size approached. Second time i order. Delivery is fast, with tracking.
The size is right, but the sleeves are very narrow.
The dress is excellent, only made a little mistake with the size. But it is possible)
Very thin, but, surprisingly, there are no protruding threads, sewn very well
Very beautiful
The dress came dark blue, but the flowers are not pink as in the photo.
The dress is normal somewhere the threads stick out, the line is tangled, short but not critical, synthetics of course, it's hot in me. So duty option