SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal top, very elastic
Very like, cool crop top
Conform!! Beautiful T-shirt with good quality
Och good!
I liked it very much. The material is a regular cheap T-shirt, but it looks very cool.
Cool One
fits me perfectly and i’m a UK size 8! good basic top
I'll add it later from the photo. First I ordered a white one, then changed my mind and wrote to the store. Quickly replied and sent the one that chose the second time-Burgundy. On parameters 90/61 and height 163 a good short T-shirt. Quality is pleasant, dense, does not shine
T-shirt good quality really liked for such a price is surprised to get a T-shirt of excellent quality does not shine through to the body nice thank you very much to store
Insanely cool T-shirt!!!!!!! She is just gorgeous!!!! I already want to order a couple more❤️ Thank you very much to the store!
Брала три цвета, серая самая плотная ткань, черная средняя, бордо- тонкая синтетика
Все устраивает, только минус в том, что ждала посылку больше 2 месяцев, уже даже думала спор открывать, но все пришло
excelente
Super!
so cute, it arrived within 2 weeks, thank you so much store, I recommend
Soft material and comfortable to wear. Will be purchasing more.
Nice shirt
hermosaa
Футболка соответствует описанию. Доставка очень быстрая, заказала 28.07, пришло 07.08. С продавцом не общалась. На первый взгляд может показаться, что мала, но при примерке всё отлично, хорошо облегает, как и хотела. Рекомендую))
It took about 2 months.
Something small but in good condition
За такую цену норм) сперва посмотрев подумала что она маленькая, но надев сидит ровно, очень хорошо растягивается. Материал не хлопок, на 42/44 подойдёт
Definitely size up!!!!!!
Шла долго, но неплохая
Es muy corta , para una persona de contextura delgada.