SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery mega fast-2 weeks. Looks like in the photo. In size-when choosing clearly according to the table, very freely at the waist, perhaps this model is under the belt. Of the objective minuses-only the terrible smell of chlorine. In general, the store respect and thank you.
Jeans are excellent, at the waist 80, hips 106, just approached, delivery is very fast, thanks to the store!
The order was 17 days. on its 70 about 93 ordered 27 and did not guess, the big me. 26 size would look better (the choice made after reading the reviews) the smell is sharp. on the height of 165 the length is excellent.
Very cool jeans, i order the third time, all in size, only one minus, all three colors were different, and so everything is fine!
Delivery to mo days 20, the order was cracked. There was a strong smell (after washing still a little remained, but i think it will pass) threads sticking out, the seams are even, the landing is high, the cut is loose, the slot for the buttons was tight had to do. On my characteristics about 100, height 160, weight 61, sat down freely, but the length will be removed, below the accordion is small. While there are no complaints, everything is fine)))
the jeans were cute, super high waisted and the wash was gorgeous but the bleach scent was really strong (even after laundering the scent was still there) and the first time i wore them it felt a bit wet/moist(?) due to the bleach, but other then that the pants are great :-)
Quality
Jeans are cool. There is a smell, but it is not critical. Denim is good, i took 27 to look freer.
Super fast delivery, order a second pair, jeans super!
Jeans cool, expectations justified! Very satisfied. Color neutral, medium-density fabric, what you need. Ordered 27r. On volumes 73-98, in the waist and hips back to back, sit perfectly. But i plan to lose weight cm by 6, so it will be more free and you will need a belt. Waist high, above nowhere, legs pull.
Excellent jeans, medium-density fabric, there is a smell of chlorine, but this is not critical.
It came a month before kazan. Corresponds to the description.
Order in novosibirsk came for 25 days. Jeans cool with the size guessed. i wear russian 46, ordered 30 (not obtyag).
I love them, the fabric is not elastic. We'll see what happens when they wash. They arrived very quickly.
Many thanks to those who write reviews not on receipt, but at least after two hours of socks. After reading the reviews, i ordered a smaller size and was not mistaken. Jeans need to be taken by size or two smaller. The main thing is to pull them on yourself. And then they stretch. And landing on the figure is perfect!!! Very satisfied, i recommend to everyone!!! Shop all good!! 55555 + + + + +
Girls, jeans fire! Long doubted the size of 28 or 29, contacted the store. My parameters are ot-75, ob-100. Approached like the seller in the picture exactly the same. Never wore iom jeans, very satisfied. Bought with a coupon for 1100. the smell of chlorine is certainly present as written earlier, but i think it will leave after washing. The material does not stretch, as before were jeans cotton, and the color is such 90-e. delivery 19 days to udm resp. Girls take without thinking from this Seller.
Super quality, description and size match.
Quality, dense jeans. The village is ideal for my 70-95
Jeans fire, i advise everyone.
very satisfied!
Jeans sat down fire! I doubted that 29 size would be just, it turned out to be perfect hips now somewhere 103-105, maximum, jeans tight! Cool sitting! The smell was after washing left, excellent jeans, thick. Package quickly arrived
Great jeans. Disco 80's)))
May 3 made an order. May 27 received the order. At its 42-44 size ordered 26 size. Perfectly suited. There's a stain. The photo shows.
Fit perfectly. The pants is beautiful and arrived in exactly 20 days
I order already 3. And i can say that the size walks 3-5 cm, apparently i sew on the eye. the first came 30 and marking 39 size on the waist 90 and hips 106 came perfectly, the second smaller than the first by 3 cm in the waist and hips, although also 30 sizes, and marking 40. Third smaller than second by 2 cm, size 30. But the quality is excellent, jeans with a high fit.