SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super pimp i love the same as in the photo the description is accurate
Very good but a very unpleasant smell
Jeans are very clear. Fast shipping
Got jeans for 2 weeks to ukhta. The material is good, does not stretch. not much did not guess with the size. jeans are wide in the hips, not my style. at ot 84, ob 100, 30 size in the hips are large. youth style. rent in the studio to redo. the store sent quickly. i put 5 + for promptness.
nice
Good pants, but at the waist 67 and hips 92 fall. I would take 25 if i could change.
I order the second time. it was 22 days, the first time faster. sat down as it should.
Jeans are strange, to be honest. I'm very thin, 43 kg. Waist 63 cm, hips 84 cm. I ordered 24 size. So at the waist they are back-to-back, even tugovaty. But in the legs are so wide, as if they were sewn on an elephant with an aspen waist! in general, they all gather in front like parachutes ((the smell is terrible in jeans.
Great jeans. The color is beautiful. Fit perfectly
At first did not like (wore skinny, unusual), and then kaaak fell in love!)
This is the third jeans! And finally straight in size!!!
Delivery 10 days to moscow. This is already 3 jeans in this store. These ordered 1.5 years ago, the material was slightly denser and the color was blue, these are much darker, the smell of chlorine is present. Recently i ordered such a model in black, they are a little longer than blue, 165 have to turn. Blue and naked on the pinch. On ob 98 and from 74 cm took 27, at the waist loose, but after several washings sit down size in size. Who wants freely, it is better to take a larger size.
Cool sitting. The size approached.
Not bad .. i liked it .. a little narrow in calves .. walked three weeks .. the store is responsive.
Good jeans, on the parameters 63-90 of the order 25 size, on the height of 159 a little too long. No smell, delivery of the week 1,5!
My measurements are 72 waist and 93 hips. It's perfect on the waist and hips but really big on thighs and legs
Jeans cool! very, very! dense-the color is super! delivery 7 days to kiev, which also can not but please. the size grid corresponds to 65-97 size just-nowhere presses anything. but there is one but! this smell... with chlorine is very, very stinking! and when i measured-the sensations that the jeans are wet, i hope to fade!
Great store! Talkative, i'm happy with everyone!
Excellent jeans, in my 42-44 took 27 size. They sat perfectly, only a little long. Thick jeans, the color is darker than in the photo. With the store did not communicate, relied on the reviews of the girls here.
I order for the second time. The first time did not guess with the size, this time everything is fine except for the huge waist, but it's better than if little, ears and all I want to note that for the second time (two sizes larger) jeans were two tones darker. It upset because i liked the first color more. Well, a very strong hymn smell of flapping, which did not fade even after washing with air conditioning In general, the goods are good, i will wear with pleasure.
very nice
Cool jeans and the length is excellent.
I order the second time these pants. The size is larger to wear in winter with warm pantyhose, but this time the smell is terrible. Chlorine. Even after washing. And so the jeans are normal. Can be worn.
Very cool jeans, i order the third time, all in size, only one minus, all three colors were different, and so everything is fine!
Many thanks to those who write reviews not on receipt, but at least after two hours of socks. After reading the reviews, i ordered a smaller size and was not mistaken. Jeans need to be taken by size or two smaller. The main thing is to pull them on yourself. And then they stretch. And landing on the figure is perfect!!! Very satisfied, i recommend to everyone!!! Shop all good!! 55555 + + + + +