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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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83 reviews
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Very nice jacket and fits well. Also thank you for the little gift (socks). I am happy with the purchase :)
Good jackets- and GIF Thank you!
All according to the size chart, very fast delivery, free shipping as socks, kurta compatible with description
Delivered on time. good summer windbreaker, perfectly sewn, the seams are even does not smell. I ordered m for height 167, the size approached perfectly, i recommend the store.
The windbreaker is cool, but i'm too big, i'll order a smaller size.
Thank you very much! The goods came very quickly, the size 42-44 took s came up perfectly, i advise you to buy
I took a size above compared to my usual size (S instead of XS) listening to the opinions but I should not have because its size perfectly well and suddenly it's a little too big
The store is just umnichka, sent quickly. The goods came in 10 days to ukraine, it's sooo fast. The jacket is beautiful, the seams are well stitched, but a little thin, in warm weather.
Only just received , too small . Did ask for size to be changed.
It's all right. Thank you. Unfortunately the size did not fit, small.
I'm 42 size and 150 cm height is too big xs in length and in line sleeves. In general, an excellent windbreaker
In my 52 size it was possible to take xxl
Super jacket. usually wear hhl. took on the size more hhl. approached perfectly. thank you very much. i'm happy
Good condition very nice excellent store i recommend thank you
Good light windbreaker on the lining. thanks.
The part at the bottom for the waist was extremely small I ordered large I am usually a medium and I could barely tie the jacket up it’s too tight but the entire jacket fits nicely
Mega fast shipping, goods I received within 14 days. Thanks a so fast shipping. Jacket super. Recommend
Everything came up! The height of 174 cm sleeve length is good!
Windbreaker is beautiful, took the child m at 42r. On growth.
Very good product and store 100% recommended
All OK.
The item came as described well packaged and with the free gift too. Thanks.
Cute coat, shining called a little through.. But for that money should obviously you don't complain.. Normally do I wear size 42/44 L/small XL bottom is called some tight, but this can be a convenient someone much myself entertained by there an extra bit of elastic in put.. Brief summarized; cute coat, for little money!
The jacket is good, on the og 101 ob101 shoulders are wide, and in the hips only-only. Young and slender will be better. Delivery is very fast. Reflective tape sewn from behind, has already bought. Front braid with letters easily steamed.
Malomerit-keep in mind. And so good. Light, for the summer. the elastic underneath is very tight.