We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Clock of very good presentation, I arrive before the established in Bolivia, excellent for gift, the clock very light, very nice, without order the day marker does not work. It feels good in the hand, it comes with a size regulator. High average purchase recommendation.
All as in the description, lublb this watch, already 3 such buy, everyone really likes it.
Reached Vladivostok in two weeks. The watches are beautiful and correspond to the description. Seller recommend.
Hours are good, I recommend ordering, if long looked at such a thing. Beautiful, pleasant to the touch. We will look at the work in the process. Took 1300 before the rise of the dollar on movements with oil. For this price-beauty.
Nice wrist watch
Unfortunately, very long had to wait, about 2 months. And as for the clock, I really liked it! All in working condition! Thank you)
All according to the description
Fantastique! J' adore!!
Very good product good finish is the second I order with the first one I 've been just over the year as recommendation to expose it as little as possible to water to extend its life due to material and advice to extend its useful Life apply from time to time treatment for wooden furniture very good product I recommend
Super, shipping and delivery maker!
Watch very nicely the presents.
I ordered it for a gift and the receiver said "Wonderful gift"
Ordered the first time-the goods did not come hang in connection with the epidemic, the store sent again, I got it very quickly. The clock is beautiful, even better than in the photo. So beautiful that it's a pity to shoot two unnecessary links to fit the hand. Thank you seller. Answers quickly, the parcel was tracked. Advise.
The first time I ordered, hung out because of the epidemic. The store sent again, received very quickly. I recommend to everyone! Beautiful, light. sorry to shoot 2 links to fit on the hand, very beautiful details. Thank you for your feedback and attention. Tracked.