We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm fast, I was wrong to ask. I wanted it silver el dorado doesn't look so good quality
Excellent item... It's not the first time I bought from this store... Shipping super fast
Is without doubt the most beautiful I have seen and that already had. Very well made, with beautiful details.
The bracelet is great. Ordered twice. The first was tugovat. I gave it to him and immediately ordered more. The second time the truth went long. We had to extend the term, but we'll leave it to the carrier's conscience.
Nice bracelet. My husband liked it. Looks stylish, high quality. Looks like skin. Convenient fastener, you can zip yourself. Fast shipping.
The size is perfect, just under my hand! Looks great, as in the photo
Delivery took more than 40 days. The track had only been tracked to the border, and it was fast to reach the border. Bracelet of good quality, leather weaving. The lock is strong. I ordered for a gift-I think I'll buy a couple more for solidity.
The bracelet looks very good, but here the paint is black confused, will not fit. Lock convenient, with magnet
The bracelet looks good on the hand. The stag will probably fly away over time (but it is not accurate). The parcel is assembled and sent quickly. 2 weeks there was a parcel. the goods are satisfied
Cool bracelet, the quality is excellent, looks stylish, thanks to the store
Same as the description
Took a long time to arrive. But I'm satisfied with this bracelet. Hopefully, doesn't spoil over time.
Same as the picture. Accurately measure the diameter of the wrist but you will not be left
unfortunately the size I chose is too small for my hand. product quality is good.
All as in the description, thanks to the store